ELEVATE HUNT GROUPS

Empower Your Sales and Support Teams with Calling Groups

ORGANIZE DEPARTMENTS
Hunt Groups route calls to groups/departments within your organization
MAXIMIZE CALL EFFICIENCY
Calls reaching specific groups are routed and answered more quickly and efficiently
ANALYZE RESULTS
Hunt Group reporting helps management make staffing and other resource decisions
ELEVATE HUNT GROUPS
Elevate Hunt Groups distributes calls to a group of users/agents, either at the same time, or in a specific order. If all agents are busy, Calling Groups plays recorded greetings to callers and places them into a hold queue for the next available agent.
  • Help route calls to organized departments such as sales, customer service, or technical support
  • Provides recorded feedback to callers (greetings)
  • Automatically connects callers to the next available agent when all agents are busy with calls
  • Provides detailed call reporting for administrators and managers
  • Allows agents to easily log in and out of the group
ELEVATE HUNT GROUPS FEATURES
  • Multiple Greetings
  • Customizable Ring Order Methods
  • Max Callers on Hold setting
  • Configurable timeout behavior
  • Voicemail Notifications
  • Music on Hold
  • Hunt Group menu routing
  • Automatic Inbound Call Recording
  • Unanswered idle setting
  • Repeating hold messages
  • Visual call recording interface
  • Hunt Group reporting

We work hard to discover your frustrations, solve your problems, and implement the right technology solutions.

ELEVATE DESKTOP APP
Make your desk phone more powerful than ever
ELEVATE MOBILE APP
Take your business phone with you
ELEVATE ONLINE MEETING
Grow your business with easy-to-use online meetings

Contact Us To Learn More

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